{"id":6117,"date":"2026-08-24T09:23:36","date_gmt":"2026-08-24T06:23:36","guid":{"rendered":"https:\/\/hotelhera.com.tr\/tr\/?page_id=6117"},"modified":"2026-08-24T09:24:58","modified_gmt":"2026-08-24T06:24:58","slug":"otel-kurallari","status":"publish","type":"page","link":"https:\/\/hotelhera.com.tr\/tr\/otel-kurallari\/","title":{"rendered":"Otel Kurallar\u0131"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_5 1_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:20%;--awb-margin-top-large:0px;--awb-spacing-right-large:9.6%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:9.6%;--awb-width-medium:20%;--awb-order-medium:0;--awb-spacing-right-medium:9.6%;--awb-spacing-left-medium:9.6%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_5 3_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.2%;--awb-width-medium:60%;--awb-order-medium:0;--awb-spacing-right-medium:3.2%;--awb-spacing-left-medium:3.2%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Hotel Hera - Bergama<\/h2><\/div><div class=\"fusion-text fusion-text-1\"><h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">1. Otele Kay\u0131t<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">Odalar konaklama hizmeti i\u00e7indir. Odalarda konaklayan her bir ki\u015finin resepsiyonda kayd\u0131 olu\u015fturulmak zorundad\u0131r. Konaklayacak misafirlerin otele giri\u015f esnas\u0131nda pasaport veya kimlik kart\u0131n\u0131 ibraz etmesi gerekmektedir. Kay\u0131tl\u0131 olmayan ziyaret\u00e7ilerin odaya giri\u015fi yasakt\u0131r. Kay\u0131ts\u0131z misafirler i\u00e7in 1 ki\u015filik ekstra \u00fccret odada konaklayan misafirimizin hesab\u0131na yans\u0131t\u0131lacakt\u0131r. Otelimizin dolu oldu\u011fu bir tarih i\u00e7in talebinizi Rezervasyon Bekleme Listesi\u2019ne alabiliriz ve yer a\u00e7\u0131lmas\u0131 durumunda talebinize \u00f6ncelik veririz.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">2.Otele Giri\u015f\/\u00c7\u0131k\u0131\u015f<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">Otelimize giri\u015fler saat 14:00\u2019da ba\u015flar. \u00c7\u0131k\u0131\u015flar en ge\u00e7 saat 12:00\u2019a kadar yap\u0131l\u0131r. \u00d6zellikle \u00e7\u0131k\u0131\u015f saatine g\u00f6sterece\u011finiz hassasiyet i\u00e7in \u015fimdiden te\u015fekk\u00fcr ederiz.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">3.Erken Giri\u015f\/\u00c7\u0131k\u0131\u015f<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">Otelimize saat 14:30\u2019dan daha erken bir saatte giri\u015f yapmak isteyen misafirlerimizin odalar\u0131 haz\u0131rsa yerle\u015febilmektedirler. Erken giri\u015f yapan misafirlerimizin geldikleri sabah, kahvalt\u0131 talepleri ekstra \u00fccrete tabiidir.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">4.Oda Tipi ve Se\u00e7imi<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">10 odal\u0131 bir tesis oldu\u011fumuzdan dolay\u0131 m\u00fc\u015fterilerimiz rezervasyon \u00f6ncesinde kalmak istedikleri oday\u0131 m\u00fcsaitlik durumuna g\u00f6re se\u00e7ebilirler. \u00d6demesi yap\u0131lan oda sat\u0131\u015ftan \u00e7ekilerek ad\u0131n\u0131za kesin rezervasyon formu g\u00f6nderilir.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">5.D\u0131\u015far\u0131dan Sat\u0131n Al\u0131nan G\u0131da Maddeleri<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">Otelimize d\u0131\u015far\u0131dan yiyecek i\u00e7ecek getirilmesine ve ortak alanlarda t\u00fcketilmesine izin verilmemektedir. Bu g\u0131da maddeleri y\u00fcz\u00fcnden misafirlerimizin kar\u015f\u0131la\u015faca\u011f\u0131 herhangi bir sa\u011fl\u0131k problemine kar\u015f\u0131 sorumluluk kabul edilmemektedir.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">6.\u00c7ocuklu Aileler<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">\u00c7ocuklar\u0131, her zaman ebeveynleri ile beraber otelimizde g\u00f6rmekten mutlu oluruz. 18 ya\u015f alt\u0131ndakiler, ebeveynleri e\u015fli\u011finde konaklayabilir. \u00c7ocuklar\u0131n\u0131z\u0131n kimliklerini yan\u0131n\u0131zda getirmeyi l\u00fctfen unutmay\u0131n\u0131z. Odalar\u0131m\u0131zda ek yatak yerle\u015fimi s\u0131k\u0131\u015f\u0131kl\u0131\u011fa sebep olmaktad\u0131r. Bu sebeple 2 veya daha fazla \u00e7ocuklu ailelerin rahat etmeleri i\u00e7in yan yana 2 oda veya st\u00fcdyo oda tutmalar\u0131n\u0131 \u00f6nermekteyiz. Ek yatak ve bebek yata\u011f\u0131 0-7 ya\u015f aras\u0131 \u00e7ocuklar i\u00e7in \u00fccretsiz, 7 ya\u015f \u00fczeri \u00e7ocuklar i\u00e7in \u00fccretlidir. \u00c7ocuklar terasta asla yaln\u0131z b\u0131rak\u0131lmamal\u0131d\u0131r ve odadaki mobilyalara t\u0131rmanmas\u0131na izin verilmemelidir. Merdiven vb. yerlerde \u00e7ocuklara refakat edilmelidir.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">7.alkoll\u00fc \u0130\u00e7ecek Servisi<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">Alkoll\u00fc i\u00e7ecekler sadece 18 ya\u015f \u00fcst\u00fcndeki yeti\u015fkinlere sat\u0131l\u0131r ve servis edilir. L\u00fctfen kimli\u011finizi yan\u0131n\u0131zda bulundurmay\u0131 unutmay\u0131n\u0131z.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">8.Rezervasyon G\u00fcvenli\u011fi<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">Turizm Bakanl\u0131\u011f\u0131nca Konaklama Tesisleri i\u00e7in belirlenmi\u015f olan \u201cTurizm ve Otel \u0130\u015fletmecili\u011fi Etik Kurallar\u0131\u201d gere\u011fi \u00fcst \u00fcste \u00e7ifte rezervasyon al\u0131narak misafirlerin ma\u011fdur edilmemesi ad\u0131na istenilen odalar\u0131n \u00fccretinin tamam\u0131 tahsil edilir ve sat\u0131\u015ftan \u00e7ekilir.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">9.\u0130ptal ve \u0130ade Kurallar\u0131<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">Online rezervasyon sayfalar\u0131ndan veya telefon ile yap\u0131lan rezervasyonlarda konaklama tarihinden 7 g\u00fcn kalana kadar rezervasyonunuz ko\u015fulsuz olarak iptal edilebilir ve para iadesi yap\u0131l\u0131r. Konaklama tarihinize 7 g\u00fcnden daha az bir s\u00fcre kald\u0131\u011f\u0131nda iptal veya iade talebi kabul edilmez. Erken ayr\u0131l\u0131\u015flarda herhangi bir \u00fccret iadesi ya da iskonto yap\u0131lmaz. Hera Otel web sayfas\u0131ndan yap\u0131lan rezervasyonlarda ise se\u00e7ti\u011finiz rezervasyon ko\u015fuluna g\u00f6re iade i\u015flemi yap\u0131l\u0131r.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">10.Odalarda Hijyen Kurallar\u0131<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">Hijyen kurallar\u0131 nedeniyle hi\u00e7bir hayvan kabul edilmez. Bu kural\u0131n \u00e7i\u011fnenmesi durumunda kal\u0131nan her g\u00fcn i\u00e7in gecelik oda \u00fccreti kadar ceza al\u0131n\u0131r. Odalar\u0131n i\u00e7inde ve otelin \u00fcst\u00fc kapal\u0131 olan genel alanlar\u0131nda sigara ve t\u00fct\u00fcnl\u00fc mamuller i\u00e7ilmesine izin verilmemektedir. \u0130\u00e7ildi\u011fi takdirde kanunlar uyar\u0131nca para cezas\u0131 uygulan\u0131r. Oda balkonu ve a\u00e7\u0131k alanlarda serbesttir.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">11.De\u011ferli E\u015fyalar<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">De\u011ferli e\u015fyalar\u0131n\u0131z\u0131 resepsiyon g\u00f6revlisine teslim edebilirsiniz. \u00d6zel e\u015fyalar\u0131n\u0131z\u0131n kaybolmas\u0131 veya \u00e7al\u0131nmas\u0131 durumunda sorumluluk kabul edilmez.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">12.Sabah Kahvalt\u0131s\u0131<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">Sabah kahvalt\u0131m\u0131z a\u00e7\u0131k b\u00fcfe olup saat 8:00-11:00 saatleri aras\u0131nda hizmetinizdedir. B\u00fcfede bulunmayan yiyecek ve i\u00e7ecekler \u00fccretlidir. D\u0131\u015far\u0131dan gelen misafirleriniz a\u00e7\u0131k b\u00fcfeden \u00fccreti kar\u015f\u0131l\u0131\u011f\u0131nda faydalanabilirler.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">13.Otopark<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">Otelimizde konaklayan misafirlerimiz ve onlar\u0131n misafirleri i\u00e7in otopark\u0131m\u0131z \u00fccretsizdir.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">14.Zarar, ziyan<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">M\u00fc\u015fteri kendisi, beraberindekiler veya konuklar\u0131 ya da sorumlulu\u011fu alt\u0131ndaki ki\u015filer taraf\u0131ndan otele verilecek hasar ve zararlardan tam sorumludur. Otel e\u015fyas\u0131na zarar verilmesi (veya \u00e7al\u0131nmas\u0131) durumunda misafirlerimiz otelin belirledi\u011fi veya gelen servisin talep edece\u011fi bedeli \u00f6demeyi taahh\u00fct eder.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">15.Ki\u015fisel Emniyet<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">Otelin kontrol\u00fc d\u0131\u015f\u0131ndaki hi\u00e7bir kaza veya yaralanma ile ilgili sorumluluk kabul etmez.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">16.Kat Hizmetleri<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">Odalar\u0131m\u0131z her g\u00fcn kat g\u00f6revlilerimiz taraf\u0131ndan ziyaret edilir ve temizlenir. De\u011fi\u015fmesini istedi\u011finiz havlular\u0131n\u0131z\u0131 yere b\u0131rakman\u0131z, de\u011fi\u015fmesini istemiyorsan\u0131z havlunuzu asman\u0131z g\u00f6revlimizin sizi anlamas\u0131n\u0131 sa\u011flar. Oda temizli\u011fi istenmedi\u011fi takdirde resepsiyon g\u00f6revlisine bildiriniz.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">16.Kat Hizmetleri<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">Odalar\u0131m\u0131z her g\u00fcn kat g\u00f6revlilerimiz taraf\u0131ndan ziyaret edilir ve temizlenir. De\u011fi\u015fmesini istedi\u011finiz havlular\u0131n\u0131z\u0131 yere b\u0131rakman\u0131z, de\u011fi\u015fmesini istemiyorsan\u0131z havlunuzu asman\u0131z g\u00f6revlimizin sizi anlamas\u0131n\u0131 sa\u011flar. Oda temizli\u011fi istenmedi\u011fi takdirde resepsiyon g\u00f6revlisine bildiriniz. Sa\u00e7 boyas\u0131 kullanan misafirlerimizin beyaz havlulardan ve yast\u0131k k\u0131l\u0131flar\u0131ndan bu boyalar\u0131n \u00e7\u0131kmamas\u0131 nedeniyle kendi tekstillerini getirmeleri gerekmektedir.<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #97743f;\">17.Kuru Temizleme ve \u00dct\u00fc Talepleri<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p class=\"wp-block-paragraph\">Kuru temizleme ve \u00fct\u00fc hizmeti kat g\u00f6revlilerimiz taraf\u0131ndan yap\u0131l\u0131r ve par\u00e7a ba\u015f\u0131 \u00fccret al\u0131n\u0131r. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_5 1_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:20%;--awb-margin-top-large:0px;--awb-spacing-right-large:9.6%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:9.6%;--awb-width-medium:20%;--awb-order-medium:0;--awb-spacing-right-medium:9.6%;--awb-spacing-left-medium:9.6%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-6117","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hotelhera.com.tr\/tr\/wp-json\/wp\/v2\/pages\/6117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hotelhera.com.tr\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hotelhera.com.tr\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hotelhera.com.tr\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hotelhera.com.tr\/tr\/wp-json\/wp\/v2\/comments?post=6117"}],"version-history":[{"count":2,"href":"https:\/\/hotelhera.com.tr\/tr\/wp-json\/wp\/v2\/pages\/6117\/revisions"}],"predecessor-version":[{"id":6120,"href":"https:\/\/hotelhera.com.tr\/tr\/wp-json\/wp\/v2\/pages\/6117\/revisions\/6120"}],"wp:attachment":[{"href":"https:\/\/hotelhera.com.tr\/tr\/wp-json\/wp\/v2\/media?parent=6117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}